Billing & Store Operations Officer

SYNERGY S.A. is the exclusive distributor of Nespresso Professional in Greece.

Nespresso Professional provides tailored premium coffee solutions for the hospitality industry, food service businesses, and office environments. Our innovative coffee systems enhance the experience of hotel and restaurant guests while improving workplace satisfaction and productivity.

We are looking for a Billing & Store Operations Officer, based in Athens, to join our expanding Finance department.

Key responsibilities

• Reviewing orders and issuing invoices and other relevant documents for B2B and B2C customers.
• Reviewing and issuing other sales documents, including delivery notes, vending machine-related documents, and service invoices.
• Monitoring open delivery notes and transforming pending documents to ensure the proper closing of each month.
• Reviewing and issuing sales return documents and credit invoices.
• Communicating with customers to investigate and resolve any invoice-related discrepancies.
• Checking and verifying the applicable tax rates for different types of sales.
• Issuing vouchers in a timely manner to ensure the smooth delivery and distribution of shipments through partner courier and distribution companies.
• Ensuring smooth collaboration between the Sales, CRC, Warehouse, Service, and Accounting departments.
• Performing daily cash reconciliation.
• Providing customer service at the showroom.
• Selling Nespresso Professional products and solutions at the showroom.
• Managing the day-to-day operations of the showroom, including customer service and cash management.

• Ensuring adequate showroom stock levels by monitoring inventory, arranging timely replenishment, and collaborating with the Warehouse/Logistics team.
• Presenting products, identifying customer needs, and completing B2B/B2C sales where applicable.
• Ensuring compliance with the commercial and operational procedures of the showroom.

Candidate Profile

• University degree in Accounting, Finance, or a related field.
• Minimum 2 years of relevant professional experience in a similar position.
• Excellent knowledge of MS Office.
• Excellent command of the English language.
• Strong attention to detail and excellent organizational skills.

What We Offer

• Competitive remuneration package based on qualifications and experience.
• Continuous learning and professional development opportunities within a modern, collaborative, and friendly working environment.

SYNERGY S.A. is committed to a fair, merit-based recruitment and evaluation process. We provide equal employment opportunities to all applicants and ensure the confidentiality of every application.